Effective Date: April 27, 2026
Last Updated: April 27, 2026This Privacy Policy describes how CocomoKeys LLC, a Florida limited liability company doing business as ClearWay Home Solution ("ClearWay," "we," "us," or "our"), collects, uses, and shares information about you when you visit clearwayhomesolution.com (the "Site"), submit a lead form on Meta platforms (Facebook or Instagram), or otherwise interact with our services (collectively, the "Services").CocomoKeys LLC is organized under the laws of the State of Florida and headquartered in St. Petersburg, Florida. Our current real estate operations are based in Tennessee.By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.1. INFORMATION WE COLLECTa. Information You Provide DirectlyWhen you submit a Meta Lead Form, contact us through our website, respond to an SMS, call us, or otherwise communicate with us, we may collect:- Full name
- Phone number
- Email address
- Property address and details about the property (condition, occupancy status, mortgage status, asking price, timeline to sell, reason for selling)
- Any other information you choose to share with usb. Information Collected AutomaticallyWhen you visit the Site or interact with our ads, we may automatically collect:- IP address
- Browser type and version
- Device identifiers and device type
- Operating system
- Referring URLs and pages visited
- Date and time of visits
- UTM parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content) used to track the marketing source of your visit or lead
- Click IDs and other ad attribution identifiers from Meta and other ad platformsc. Information from Third PartiesWe may receive information about you from:- Meta Platforms, Inc. (Facebook and Instagram), when you submit a Meta Lead Form or interact with our advertising
- Public records and property data providers
- Skip-trace and data enrichment services used to verify property ownership and contact information2. HOW WE USE YOUR INFORMATIONWe use the information we collect to:- Respond to your inquiry, typically within 60 seconds of submission
- Send you follow-up communications via SMS, phone call, and email through an automated multi-touch cadence
- Evaluate the property you submitted and prepare a cash offer
- Manage and improve our marketing, advertising, and lead-generation campaigns
- Measure the performance of our Meta ads and other marketing channels
- Maintain records in our customer relationship management system
- Comply with legal obligations and enforce our Terms of Service
- Prevent fraud and protect the security of our Services3. CRM AND DATA STORAGELead information you submit, including your name, contact details, property information, conversation history, and SMS and call logs, is stored in our customer relationship management ("CRM") system, HighLevel (also known as GoHighLevel or "GHL"). Information is retained in the CRM for as long as needed to respond to your inquiry, complete a transaction, comply with legal obligations, or for legitimate business purposes such as marketing analytics and recordkeeping.4. SMS AND CALL COMMUNICATIONSBy submitting your phone number through a Meta Lead Form, our website, or any other intake channel, you consent to receive SMS text messages and phone calls from CocomoKeys LLC operating as ClearWay Home Solution at the phone number provided, including messages sent using automated technology. Initial outreach typically occurs within 60 seconds of your submission, followed by an automated multi-touch SMS cadence.Message and data rates may apply. Message frequency varies. Consent to receive messages is not a condition of selling, buying, or any other transaction with us. You may opt out at any time by replying STOP to any text message. For help, reply HELP. See our TCPA Disclosure for more details.5. UTM TRACKING AND COOKIESWe use UTM parameters and similar tracking technologies, including cookies, pixels (such as the Meta Pixel), and web beacons, to:- Track the source, medium, and campaign that brought you to our Site
- Measure ad performance and conversion rates
- Build audiences for retargeting on Meta and other platforms
- Improve user experience and Site functionalityYou can disable cookies through your browser settings, but doing so may affect the functionality of the Site. You can also adjust your ad preferences directly with Meta through your Facebook or Instagram account settings.6. HOW WE SHARE INFORMATIONWe do not sell your personal information for monetary consideration. We may share your information with:- Service providers and vendors who support our operations, including HighLevel (CRM), SMS and telephony providers, email providers, hosting providers, and analytics providers
- Joint venture partners, real estate investors, wholesalers, title companies, attorneys, and closing agents involved in evaluating or completing a transaction on the property you submitted
- Marketing and advertising platforms, including Meta, for the purpose of measuring ad performance and creating lookalike or retargeting audiences
- Legal and regulatory authorities when required by law, subpoena, or court order, or to protect our rights, property, or safetyIf we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.7. YOUR PRIVACY RIGHTSDepending on your state of residence, you may have the right to:- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Request that we not sell or share your personal information
- Opt out of certain types of marketing communicationsCalifornia residents: Please see our "Do Not Sell My Info" page for additional rights under the California Consumer Privacy Act (CCPA).To exercise any of these rights, contact us using the information in Section 11.8. DATA SECURITYWe implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.9. CHILDREN'S PRIVACYOur Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will delete it promptly.10. CHANGES TO THIS POLICYWe may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Services after the changes take effect constitutes acceptance of the updated policy.11. CONTACT USIf you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:CocomoKeys LLC
d/b/a ClearWay Home Solution
St. Petersburg, Florida
Phone: (239) 933-5193
Website: clearwayhomesolution.com